The list of surcharges below includes the most common surcharges. Other surcharges may apply. The surcharges are show exclusive of GST and are subject to change at any time without notice.

DescriptionSurcharge (AUD)
Remote Area Pickup/Delivery International $0.60/kg minimum $30.00, Domestic $0.20/Kg minimum $10.00, per shipment
Consumer Goods - ID8000 $7.00 per AWB
Dangerous Goods in Excepted Quantities $7.00 per AWB
Full Dangerous Goods $249.00 minimum per shipment
Dry Ice (UN1845) $15.00 per shipment
Lithium Batteries Section II (PI966, PI969) $7.00 per AWB
Lithium Batteries Section II (PI967, PI970) No charge
Lithium Batteries Section II (PI965-CAO) $120.00 per AWB
Lithium Batteries Section I, IA, IB $249.00 per AWB
Over Sized Piece $120.00 international, $60.00 domestic, per shipment
Non Stackable Pallet (formerly known as Over Handled Piece) $225.00 international, $113.00 domestic, per shipment
Address Correction $15.00 international, $7.00 domestic, per shipment
Shipment Preparation (Data Entry) $4.50 per shipment
Elevated Risk $30.00 per shipment
Restricted Destination $40.00 per shipment

Fuel - Invoice Component

The current volatility of world crude oil prices has resulted in increased costs for the air freight industry and courier services worldwide. This has necessitated the need to introduce an indexed fuel component as part of our invoice. The component will rise, fall or be removed in line with movements in fuel prices and will be applied to all Jet Worldwide's international and domestic services.

The index is linked to the monthly average of the daily mid-spot price for a gallon of kerosene type jet fuel (Rotterdam ARA). Monthly fuel prices are published by the US Department of Energy and can be found online.

Jet Worldwide reserves the right to change the fuel invoice component for any of our courier services with or without notice and to manage the amount and duration.

The current value can be found here

Airline Security - Invoice Component

Due to the threat of terrorist acts to all airlines worldwide, our carrier airlines have introduced a security charge of 2% to our invoices. Hence, a security charge of 2% is added to all of our customer invoices.

Elevated Risk

A surcharge is applied when shipping to a destination country and operating at elevated risk due to continuous state of war, civil unrest, or continuous threats from terrorism. Destination countries affected: Afghanistan, Burundi, Iraq, Libya, Mali, Niger, South Sudan, Syria and Yemen.

Restricted Destination

A surcharge applies when shipping non-document products to a destination country that is subject to trade restrictions imposed by the UN Security Council. Destination countries affected: Central African Republic, Democratic Republic of Congo, Eritrea, Iran, Iraq, North Korea, Libya, Somalia, Sudan, Syria, and Yemen.

Over Sized Piece

A surcharge is applied when any piece, including a pallet, has a scale weight greater than 70 kg or has a single dimension in excess of 120cm. Shipment pieces, skids or pallets that exceed 300 cm in any single dimension require prior approval. We reserve the right to assess additional surcharges.

Non Stackable Pallet (formerly known as Over Weight Piece)

A surcharge is applied when any pallet in a shipment cannot be stacked, either on request of the shipper or by nature of the shape, content or packaging of the goods on the pallet. This Charge may apply in addition to Oversize Piece

Remote Area Delivery

A surcharge is applied per shipment when the delivery destination location is remote. Remote is defined as islands and highlands, a postal code, suburb or town that is difficult, inaccessble or infrequently served. Download Remote Area Locations

Remote Area Pickup

A surcharge is applied when the pickup location is remote and the transport charges are being billed to the account holder at destination or a third country

Lithium Batteries

A surcharge may apply per shipment when the handling and transportation of shipments involves Lithium Ion or Lithium Metal batteries compliant with the appropriate IATA Packing Instructions 965 to 970, Section II.

For PI967 and PI970 equipment with less than 4 cells or 2 batteries no service codes are captured. DHL Express will not accept any shipment containing lithium batteries Section II PI 968 or equipment that is known or suspected to contain defective or damaged batteries.

Address Correction

A surcharge is applied per shipment when the destination address provided by the Shipper is incomplete, outdated or incorrect. The delivery may still be completed once the correct address has been determined.


Consumer Goods – ID8000

surcharge is applied when the handling and transport involves ID8000 consumer goods such as Perfumes, aerosols, nail varnish, after-shaves, and prescription medicines. Such contents are also Dangerous Goods and sent to consumers (ie. B2C). Accepted from approved shippers only

Excepted Quantities

A surcharge is applied per shipment when the handling and transportation of shipments involves substances and commodities that are in Excepted Quantities in compliance with IATA Dangerous Goods Regulations. The gross weight of such shipments cannot exceed 1 kg per piece. Such contents are accepted from approved Shippers only.

Dry Ice UN1845

A surcharge is applied per shipment when the handling and transportation of shipments involves Dry Ice UN1845 used as a freezing agent for non-dangerous goods such as diagnostic specimens. Such contents are accepted from approved Shippers only.

Full Dangerous Goods

A surcharge is applied per shipment when the handling and transportation of TDI shipments involves substances and commodities classified as fully regulated in accordance with the IATA Dangerous Goods Regulations. DG class 2, 4, 5, 6, 8 and 9 commodities, according to IATA regulations. The service code is either transmitted by the shipping tool, or captured by the origin facility as part of the DG check or in RCTS by network operations. Such dangerous goods are restricted to single piece shipments that weigh no more than 30kg and are accepted from approved Shippers only.

Unacceptable Goods

Class 1: Explosive material
Class 2.3: Toxic gas.
Class 3: UN1204, UN2059, UN3064, UN3343, UN3357, UN3379.
Class 4.1: UN1310, UN1320, UN1321, UN1322, UN1336, UN1337, UN1344, UN1347, UN1348, UN1349, UN1354, UN1355, UN1356, UN1357, UN1517, UN1571, UN2555, UN2556, UN2557, UN2852, UN2907, UN3317, UN3319, UN3344, UN3364, UN3365, UN3366, UN3367, UN3368, UN3369, UN3370, UN3376, UN3380, UN3474.
Class 6.2: infectious substance exempt UN3373.
Class 7: Radioactive material including Excepted Packages


Customs ServiceHow We ChargeAdditional Charge (AUD)
Broker NotificationPer shipment$15.00
Release to BrokerPer shipment$45.00
Bonded StoragePer kg per day$0.17/kg per day, minimum charge $2.00
Formal ClearancePer AWB$83.00 ($1000 threshold), $185 ($10,000 threshold)
Personal EffectsPer shipment$287.75
Post Clearance ModificationPer shipment$100.00
Export DeclarationPer shipment$10.00
Advance PaymentPer shipment$20.00 or 3% of the credit advanced, if higher
DisbursementsPer shipment$ 20.00 or 3% of the credit advanced, if higher

Broker Notification

At importers request, Jet Worldwide will provide the necessary paperwork to the customers designated broker to perform the import clearance and resume the delivery to the final destination once the clearance is completed. Billed to the importer Bonded Storage. Charges may apply

Release to Broker

At importer's request, the release of a shipment to the customer's designated custom's broker of choice. Jet Worldwide will not only transfer the necessary customs documentation but also move the inbound shipment from the point of arrival to the brokers location within the same customs office. The broker performs the last mile delivery.

Bonded Storage

Storage charges apply when the shipment cannot be released by Customs due to inaccurate or missing paperwork. Charges take effect three calendar days after the freight arrival date or broker notification, whichever is later. Holidays and Weekends are included in the count of 3 calendar days.

Formal Clearance

Applied in selected countries, when importing goods with an aggregated declaration value or weight exceeding the limits set by destination Customs Authorities, or due to other regulatory requirements are excluded from routine clearance on a consolidated manifest and thus require individual clearance

Personal Effects

Covers additional work required to declare, document and process import shipments with declared personal effects.

Post Clearance Modification

At importer’s request, the modification by Jet Worldwide of value, commodity, country of manufacture, or terms of trade information after the import clearance process for a shipment, to correct or elaborate on what was submitted previously to Customs or when import details such as the ABN number are incorrect on the declaration.Charges apply only when the original error was not made by Jet Worldwide.

Export Declaration

Applies in countries where an export declaration is required for shipments containing controlled commodities or exceeding a certain value threshold or weight. Where automated export systems are available to the public, shippers may avoid the charge by submitting the export declaration online. In the case of import billed shipments Jet Worldwide will submit the export declaration in order to accelerate the export at origin and pass the charge to the payers account. Always billed to the transport payer. Only charged for Export Declaration Number requests for goods valued < AUD 2000

Advanced Payment

An administrative charge is applied to any import of a shipment for which Jet Worldwide has to advance duties, taxes or regulatory charges for receivers with whom Jet Worldwide has no contractual business relation e.g. private consumers. Jet Worldwide assumes the financial risk of non-repayment, for which the charge is applied based on the credit advanced, subject to a standard minimum. Applied to receivers with no duty account


By contractual agreement, the regular use of Jet Worldwide's bond or credit line to disburse import duty, tax or regulatory charges levied to an inbound shipment, on behalf of an account receiver/importer. Customs clearance is accelerated as a result and the receiver/importer is invoiced for the import charges after delivery.


Additional charges for Customs Services may apply in certain countries.

Get in Touch

To arrange or discuss how our air freight or courier services can help contact us on 1800 208 309 for AU or 09 275 1955 for NZ. We are ready to take care of your shipping needs. For further information browse our service range or enquire online.