The list of surcharges below includes the most common surcharges. Other surcharges may apply. The surcharges are show exclusive of GST and are subject to change at any time without notice.
|Remote Area Delivery||AUD 10.00 or AUD 0.20/kilo for domestic shipments|
|Dangerous Goods in Excepted Quantities||AUD 7.00|
|Full Dangerous Goods||AUD 249.00 minimum|
|Dry Ice (UN1845)||AUD 15.00|
|Lithium Batteries Section II (PI966, PI969)||AUD 7.00|
|Lithium Batteries Section II (PI967, PI970)||No charge|
|Lithium Batteries Section I, II (PI965)||AUD 120.00|
|Over Weight Piece||AUD 58.00 international, AUD 29.00 domestic, per piece|
|Over Sized Piece||AUD 58.00 international, AUD 29.00 domestic, per AWB|
|Over Handled Piece||AUD 116.00 international, AUD 59.00, per AWB|
|Address Correction||AUD 15.00 international, $7 domestic|
|Elevated Risk||AUD 30.00|
|Restricted Destination||AUD 40.00|
The current volatility of world crude oil prices has resulted in increased costs for the air freight industry and courier services worldwide. This has necessitated the need to introduce an indexed fuel component as part of our invoice. The component will rise, fall or be removed in line with movements in fuel prices and will be applied to all Jet Worldwide's international and domestic services.
The index is linked to the monthly average of the daily mid-spot price for a gallon of kerosene type jet fuel (Rotterdam ARA). Monthly fuel prices are published by the US Department of Energy and can be found online.
Jet Worldwide reserves the right to change the fuel invoice component for any of our courier services with or without notice and to manage the amount and duration.
The current value can be found here
Due to the threat of terrorist acts to all airlines worldwide, our carrier airlines have introduced a security charge of 2% to our invoices. Hence, a security charge of 2% is added to all of our customer invoices.
A surcharge is applied when shipping to a destination country and operating at elevated risk due to continuous state of war, civil unrest, or continuous threats from terrorism. Destination countries affected: Afghanistan, Burundi, Iraq, Libya, Mali, Niger, South Sudan, Syria and Yemen.
A surcharge applies when shipping to a destination country that is subject to trade restrictions imposed by the UN Security Council. Countries in scope: Central African Republic, Democratic Republic of Congo, Eritrea, Iran, Iraq, North Korea, Libya, Somalia, Sudan, Syria, and Yemen.
A surcharge is applied when any piece has a single dimension in excess of 120cm, or when any pallet has a base dimension in excess of 120cm.
A surcharge is applied when any piece in a shipment has a scale weight in excess of 70kg.
A surcharge is applied when any pallet in a shipment cannot be stacked, either on request of the Shipper or by nature of the shape, content or packaging of the goods on the pallet.
A surcharge is applied per shipment when the delivery destination location is remote. Remote is defined as islands and highlands; or a post code/zip code that is difficult to serve; or a suburb/town that is distant, inaccessible or infrequently served. Download Remote Area Locations: http://www.dhl.com.au/content/dam/downloads/g0/express/services/surcharges/dhl_express_remote_areas.pdf
A surcharge may apply per shipment when the handling and transportation of shipments involves Lithium Ion or Lithium Metal batteries compliant with the appropriate IATA Packing Instructions 965 to 970, Section II. Any shipment containing lithium batteries that are known or suspected of being defective or damaged will not be accepted.
A surcharge is applied per shipment when the destination address provided by the Shipper is incomplete, outdated or incorrect. The delivery may still be completed once the correct address has been determined.
A surcharge is applied per shipment when the handling and transportation of shipments involves substances and commodities that are in Excepted Quantities (EQ) in compliance with IATA Dangerous Goods Regulations. These shipments contain very small amounts of slightly dangerous products and the gross weight of such shipments cannot exceed 1 kg per piece and are accepted from approved Shippers only.
A surcharge is applied per shipment when the handling and transportation of shipments involves Dry Ice UN1845 used as a freezing agent for non-dangerous goods such as diagnostic specimens. Such contents are accepted from approved Shippers only.
A surcharge is applied per shipment when the handling and transportation of shipments involves substances and commodities classified as fully regulated in accordance with the IATA Dangerous Goods Regulations. Such dangerous goods are restricted to single piece shipments that weigh no more than 30kg and are accepted from approved Shippers only.
|Customs Service||How We Charge||Additional Charge|
|Advance Payment||Per shipment||AUD 20.00 or 3% of the credit advanced, if higher|
|Bonded Storage||Per kg per day||AUD 0.17/kg per day, minimum charge AUD 2.00|
|Disbursements||Per shipment||AUD 20.00 or 3% of the credit advanced, if higher|
|Export Declaration||Per shipment||AUD 10.00|
|Formal Clearance||Per AWB||AUD 83.00|
|Broker Notification||Per shipment||AUD 15.00|
|Personal Effects||Per shipment||AUD 287.75|
|Post Clearance Modification||Per shipment||AUD 100.00|
At the customer’s request, the clearance paperwork is transferred to an independent broker to handle customs clearance. We resume the delivery to the final destination once the clearance is completed but we are subsequently not responsible for the timeliness of the submission to customs or for the release of the shipment.
Storage charges apply when the shipment cannot be released by Customs due to inaccurate or missing paperwork. Charges take effect three calendar days after the freight arrival date or broker notification, whichever is later.
Non-restricted merchandise based on value and/or commodity is usually cleared on a consolidated manifest for more cost and time efficient processing. A charge will be applied if the Importer requests a formal entry when the shipment actually qualifies for an informal or de minimis entry on the consolidated manifest.
At the request of the Shipper, we can handle shipments containing personal belongings. Charges apply when Customs require that these goods are manually cleared with unique paperwork requirements, most typically when the shipment must be cleared as personal luggage.
We can modify the value, commodity, country of manufacture, or terms of trade information after the import clearance process for goods, to correct or elaborate on what was submitted previously to Customs. Modifications are also necessary when import details such as the VAT number are incorrect on the declaration.
Charges are occasionally valid for a shipment when it is over a certain value or weight, a certain commodity or when it is sent to a certain destination. Depending on origin country, Shippers that submit a declaration online may avoid the local charge.
An administrative charge is applied to any import of a non-document shipment for which we advance to Customs any duties, taxes or regulatory charges and then collects the same amount from the non-account holder at the time of delivery. We assume the risk of non-repayment by the Receiver, for which the charge is applied based on the credit advanced, subject to a standard minimum.
An administrative charge is applied to any import of a non-document shipment for which we advance to Customs any duties, taxes or regulatory charges and then invoices the account holder for the same amount. The charge is based on the credit advanced, subject to a standard minimum, and appears as a separate line item on the duty invoice.
Additional charges for Customs Services may apply in certain countries.
To arrange or discuss how our air freight or courier services can help contact us on 1800 208 309 for AU or 09 275 1955 for NZ. We are ready to take care of your shipping needs. For further information browse our service range or enquire online.